- RECEPTION DESK
Reception service is available 24 hours a day. Our staff is always willing to provide our guests information about the hotels’ facilities, tourist information, transportation, etc.
- HOTEL’S RESTAURANT «THALASSA»
Hotel`s restaurant “Thalassa” is located on the ground floor of the hotel , serving buffet as follows:
Breakfast from 07:00 till 10:30
Lunch-Dinner from 13:00 till 23:00
You could also taste our specialities in your room by calling the Room Service department. Choose your favourite taste from the Room Service Menu in your room.
- ROOM SERVICE
Our Room Service for meals, snacks and drinks is available from 07:00 till 22:30. Breakfast can be served in your room with extra charge.
A plentiful American buffet breakfast is served from 07:00 till 10:30 at the hotel’s Restaurant which is located on the ground floor of the hotel.
- BANQUET FACILITIES
The five fully equipped Conference Rooms of the Porto Rio Hotel & Casino, the tasteful menus and the excellent service add prestige to every social event, business meeting or reception.
- FREE WIRELESS INTERNET
Wi-Fi internet access is available at the main building and two level building. In case you want to have an internet connection in your room, follow the instructions below:
- Switch on your Laptop, log in as normal and wait until your desktop is fully open.
- Look for an indication to the right of your desktop, which confirms that your laptop is detected by our wireless network.
- Choose that indication and open the LINKSYS.
Additionally there is Wireless Internet access in the lobby.
- TELEVISION – INSTRUCTIONS AND CHANNELS
Every room is equipped with a television tuned in Greek menu. This can be changed in 18 several languages, by pressing the yellow button on the remote control and by following the screen instructions. If you wish to explore the TV channels without any charge, press the TV button on your remote control, immediately after you switch on your TV. The available channels appear on your screen.
The hotel provides 2 telephone booths, placed on the ground floor, next to the Reception desk.
- A LA CARTE RESTAURANT «THEA»
The «Thea» restaurant is located on the ground floor of the hotel and is open from 12:30 till 00:30. There you can enjoy an exceptional a la carte meal in an enclosed environment with a beautiful atmosphere or on its lovely veranda looking to the pool during the summer season.
- RIO LOUNGE BAR (open during the winter season)
Hotel’s Bar is located on the ground floor of the hotel and is open from 09:00 till 01:00. To enjoy your drink in your room please contact the Room Service department.
- POOL BAR
The Pool bar is open during the summer season only, from 09:00 till 01:00.
Your room is equipped with a mini-bar containing bottled water and a selection of drinks and snacks. If you require a refill a product from your mini bar, please contact the Reception Department. To forward with the check out please fill in the card that you will find in the mini-bar indicating what you consumed and deliver it to the Reception desk.
- HOUSEKEEPING SERVICE
Our housekeeping staff will provide any extra blankets, pillows, towels and other items you may need.
- LAUNDRY SERVICE
The laundry service with collection and delivery directly in your room is available everyday except Saturday, Sunday and National Holidays.
Please fill in the laundry form that you will find together with a laundry bag and a pricelist in your wardrobe, and leave them on your bed after informing the Reception department to be collected.
Clothes collected after 09:00 will be delivered the next day.
In case you will need ice during your stay, please contact with the Bar. The supply of ice in your room is free of charge.
- LUGGAGE STORAGE AND ASSISTANCE
Luggage assistance is provided 24hrs a day. Luggage storage service is also available 24hrs a day free of charge. For your safety please avoid leaving your luggage unattended during the check in/out.
- WAKE UP CALLS
For your personal wake up call please inform the Reception department and tell the time you wish to receive a wake up call.
For your safety:
- Please memorize your room number. By placing your card in the switch located next to the door of your room, you immediately activate the electric power.
- Safe deposit boxes: For your articles of value, safe deposit boxes are available free of charge in your room or at the Reception. The Hotel management takes no responsibility for any valuables left in guest rooms and public areas.
- Doctor – Medical assistance (upon request): Any medical assistance can be obtained by contacting the Reception department.
- SECRETARIAL SERVICES
To receive or send a fax as well as to make some photocopies, please contact the Reception department dialing No 0. The service is available from 07:00 till 23:00 at charge.
- PORTO RIO SPA - HEALTH CLUB
The brand new space of our hotel that is dedicated to beauty and well being, the Porto Rio Hotel & Casino's Spa, is the place where you can enjoy the beneficial and therapeutic power of the water combined with the specially chosen beauty products, as well as the know-how of our personnel, that offers its services based on your personal relaxation, comfort and pleasure.
Our Reception will be pleased to help you organize or make your own scheduled trip (hotel reservations and tickets).
We would be pleased to make a reservation for you. Please contact the Reception department.
The clients of the hotel can park their car at the hotel’s unguarded parking area, with their own responsibility.